Telephone & Voice Mail Procedures

Appointments and General Information

0

Surgery Scheduling

5

Authorization Department
(Except for Surgery)


8

Medical Records

124

Billing

2

Allergy Department

4

Tala Lopez, Office Manager

3

Lisa Butler, Practice Administrator

7

Marisa Poggi, Billing Manager

102

Medical Assistant for Dr. Moyce

146

Medical Assistant for Dr. Drury

116

Medical Assistant for Dr. Li

120

Medical Assistant for Dr. Lewis

145

Medical Assistant for Dr. Simms-Edwards

135

Text Relay Service

Text Relay Servce - assists visitors with hearing loss or speech disabilities to by reading out typed text to the receptionist

Visitors with hearing loss or speech disabilities are encouraged to use the Text Relay service. The service allows visitors to type their conversation which will be read aloud to the receptionist at Summit ENT. Calls made through the Text Relay service are 100% confidential.

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After Hours

There is 24-hour voice mail through the regular office telephone number, 510.465.0941, for messages and urgent care. If urgent care is necessary during non-office hours, voice mail will put you in contact with the doctor on call.